DSO5102P stops booting at Hantek Logo

leppus

Dear Sir/Madam,

my Oscilloscop DSO5102P  (T 1G/138 026265) stops booting at the Hantek logo.
I tried to use a recovery file you provided in another Chat but booting from 4GB SD card stops at "rootfs" updating system files at 13% with error code 0010. (please see attached screen shot)

May I ask you to provide me with the recovery files for above type of oscilloscop.

Thank you very much.

leppus

Dear Sir,
Thank you very much for the fast reply.
In my case, I would need the recovery files for the internal 4GB SD card. My oscilloscope does not respond anymore on booting using the USB stick.

Thank you very much for your support.

leppus

Dear Jing,

would it be possible to send me the necessary files for recovery of my oscilloscope via the internal 4GB SD card?

The scope doesn't boot anymore at all and I don't want to throw it away because of a software problem.

Thank you very much.

leppus

Dear Jing,

I used the file you have sent to user "Mork" on 2022-11-18 11:39 for a similar problem. With the SD-card in place and bridging F5, I got the reaction as shown above on my screen shot. If I try to boot normally without the SD-card inside then the screen doesn't show anything but backlight of the display is on.
I assume with the right recovery files, the machine would come back to normal operation.
Thank you.

leppus

Dear Jing,

I did try it already but it doesn't work like this in my case, I do not get any menu on my screen.

So as I said, I have to use the internal SD-card slot for the 4GB card in order to set the scope  hopefully back.

Would it be possible to send me the files for an internal 4 GB card?

Thank you.

leppus

Dear Sir,

any chance to get those files, I requested?

Thank you.

leppus

Thank you Jing, I will try next week and let you know since I am traveling this week.  

leppus

Dear Jing,

unfortunately, I have the same problem using your new files. (see attached screen shot)

Is there anything I can do to repair my oscilloscope?

Thank you.

leppus

I only shortcut P5 at the beginning.

My scope has the ISSI chip so maybe I need a different programming package as described in the Oscilloscope SD card programming instructionsV1.2

Thank you.

leppus

Dear Sir,

we are turning in circles now.

1. My scope does not react to the procedure in your last video.

2. The files for the SD card recovery shows the error code 10 as shown in my last screen shot

3. The instruction for the SD card process said that different files are needed
"Observe the motherboard FLASH brand, different brands use different programming packages. There is a distinction between SAMSUNG and ISSI. How to check the brand below。"

4. My scope has the ISSI chip

Would you be able to send me the right version of the SD card recovery files so I can bring my scope back to life?

Thank you.