DSO5102P stops booting at Hantek Logo

leppus

Dear Sir/Madam,

my Oscilloscop DSO5102P  (T 1G/138 026265) stops booting at the Hantek logo.
I tried to use a recovery file you provided in another Chat but booting from 4GB SD card stops at "rootfs" updating system files at 13% with error code 0010. (please see attached screen shot)

May I ask you to provide me with the recovery files for above type of oscilloscop.

Thank you very much.

Jing

Dear Sir，
Use the file in the link to restore the backup machine.https://www.filemail.com/d/fsghkiblovimfyq

leppus

Dear Sir,
Thank you very much for the fast reply.
In my case, I would need the recovery files for the internal 4GB SD card. My oscilloscope does not respond anymore on booting using the USB stick.

Thank you very much for your support.

leppus

Dear Jing,

would it be possible to send me the necessary files for recovery of my oscilloscope via the internal 4GB SD card?

The scope doesn't boot anymore at all and I don't want to throw it away because of a software problem.

Thank you very much.

Jing

leppus replied at 2022-11-29 15:33
Dear Jing,

would it be possible to send me the necessary files for recovery of my oscilloscope via  ...

Dear Sir，
May I ask whether there is any reaction on or off the machine, or the screen is not bright?

leppus

Dear Jing,

I used the file you have sent to user "Mork" on 2022-11-18 11:39 for a similar problem. With the SD-card in place and bridging F5, I got the reaction as shown above on my screen shot. If I try to boot normally without the SD-card inside then the screen doesn't show anything but backlight of the display is on.
I assume with the right recovery files, the machine would come back to normal operation.
Thank you.

Jing

leppus replied at 2022-11-29 17:42
Dear Jing,

I used the file you have sent to user "Mork" on 2022-11-18 11:39 for a similar problem.  ...

Dear Sir，
Please follow the video operation to see if you can restore the backup interface.
https://www.filemail.com/d/fqvfnybpszlumtu

leppus

Dear Jing,

I did try it already but it doesn't work like this in my case, I do not get any menu on my screen.

So as I said, I have to use the internal SD-card slot for the 4GB card in order to set the scope  hopefully back.

Would it be possible to send me the files for an internal 4 GB card?

Thank you.

leppus

Dear Sir,

any chance to get those files, I requested?

Thank you.

Jing

leppus replied at 2022-12-1 21:20
Dear Sir,

any chance to get those files, I requested?

Dear Sir，
Please download relevant files in the following link. Please download them in time to avoid expiration.
https://we.tl/t-GdNucyFTAu