DSO5102P stops booting at Hantek Logo

leppus

Dear Sir/Madam,

my Oscilloscop DSO5102P  (T 1G/138 026265) stops booting at the Hantek logo.
I tried to use a recovery file you provided in another Chat but booting from 4GB SD card stops at "rootfs" updating system files at 13% with error code 0010. (please see attached screen shot)

May I ask you to provide me with the recovery files for above type of oscilloscop.

Thank you very much.

frigolin

Yo tengo otro osciloscopio DSO5102P y cuando arranca me da el logo y me pide el disco de arranque.
?Me lo podría proporcionar alguien?. En la direccion que hay abajo ya no esta.

michifromhere

Hello, my hantek show the screen system update. Please insert USB Device.
The download firmware wouldn`t work.
On a look on the cmd console, the scope want`s the file system*.up
Can you provide this file?

Thanks a lot

leppus

Dear Sir,

we are turning in circles now.

1. My scope does not react to the procedure in your last video.

2. The files for the SD card recovery shows the error code 10 as shown in my last screen shot

3. The instruction for the SD card process said that different files are needed
"Observe the motherboard FLASH brand, different brands use different programming packages. There is a distinction between SAMSUNG and ISSI. How to check the brand below。"

4. My scope has the ISSI chip

Would you be able to send me the right version of the SD card recovery files so I can bring my scope back to life?

Thank you.

Jing

Dear Sir，
Follow the video below.
https://www.filemail.com/d/glqtqatrzqixcfb

leppus

I only shortcut P5 at the beginning.

My scope has the ISSI chip so maybe I need a different programming package as described in the Oscilloscope SD card programming instructionsV1.2

Thank you.

rone62

Are you leaving tp p5 closed only at boot or the whole process (I think it should be closed only during boot to recognize the sd card)

leppus

Dear Jing,

unfortunately, I have the same problem using your new files. (see attached screen shot)

Is there anything I can do to repair my oscilloscope?

Thank you.

leppus

Thank you Jing, I will try next week and let you know since I am traveling this week.  

Jing

leppus replied at 2022-12-1 21:20
Dear Sir,

any chance to get those files, I requested?

Dear Sir，
Please download relevant files in the following link. Please download them in time to avoid expiration.
https://we.tl/t-GdNucyFTAu