Customer consultation
Recently purchased this device from Amazon, and charged the device for 2 hours before attempting to use and the unit failed to turn on. Checked the batteries to ensure they were fully seated and the device began working. After using the device for about 2 hours, I plugged the device back in with a USB to get the device up to full charge. After 2 hours the power button was still red and when I attempted to turn the device on, it would not power up. I checked the batteries again and discovered that the device will power on and off correctly with one battery installed but if I install both batteries the device will not power on or off.
|