Customer consultation
I recently purchased a Hantek HDG30222B generator (S/N CN2236055000774) and found that it does not save the selected settings. No matter what selected in Start Up settings(default, last or output OFF), it's always start in default mode. Is this a firmware problem or is there something I can do to fix it myself ?
What is your system information? Is the software version the latest? If not, download the latest software on the official website( http://hantek.com/products/detail/17187 )
do not shut down the machine immediately after setting the parameters. Give the machine a storage time.