Hantek 6022BE driver fails

Evandro

Hi,

I bought this Hantek 6022BE, but the driver fails.

I have the following situation :

- Hantek connected to Laptop via USB cables
- Radio VHF 5 watts transmission
- Oscilloscope Probe is not connected to target Radio yet.

The problem :
- On the Radio just click on Transmission button PTT for a second.

Consequences :
- The oscilloscope freezes
- The windows hantek driver fails with a message
       " driver is down"

I just bought this oscilloscope to measure some signals on that Radio.
But the oscilloscope fails and freezes everytime the Radio makes a
  quick transmission.
So the oscilloscope doesn't work at all when transmission is started.
Then I can not measure anything.

Please help,
Thanks.

Newbee

Sir, please send a message to me caiyijun@hantek.com
Please give me your computer system nformation, take a photo.

amy

Sir, when not input the signal on that Radio, did the scope work normally?

Evandro

amy replied at 2018-7-19 09:50
Sir, when not input the signal on that Radio, did the scope work normally?

Yes. Everything works very well.

I tried a couple of things.

Answer to your question :  The scope is not connected to Radio.
The probe is just like around on the table. Or nearby.
PC is showing normal.
Then I just click once in Radio Transmitter.
And that is it. I get a message on PC, Driver failed. Scope freezes on that moment.
I can not measure anything.

Thanks,
Evandro

Evandro

Hi

Is there any new reply on that post.
I am still facing issue with Scope.
And so far not possible to use it.

Thanks.

amy

Sorry, I missed your question.
Please upload a picture of your connection method when you measure your signal.