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DS08102E restart and problem record

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Post time 2018-4-14 14:15:36 | Show all posts |Read mode
Hello, i have DSO8102E
the device often restarts, I need  latest firmware version. present 3.2.35 (171131.0)

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Post time 2018-4-17 08:47:50 | Show all posts



Sir, please give us a video of your problem to study.
And give us your operation steps before the scope restart.

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 Author| Post time 2018-4-17 16:04:45 | Show all posts
Hello Amy where i can send this video?

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Post time 2018-4-19 11:00:37 | Show all posts
pawel.smorag replied at 2018-4-17 16:04
Hello Amy where i can send this video?

Sir, please send to our email support@hantek.com.

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 Author| Post time 2018-4-23 17:50:53 | Show all posts
Hello Amy. I send my video. Pelase tell my what wee can do?

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Post time 2018-4-25 09:40:47 | Show all posts
pawel.smorag replied at 2018-4-23 17:50
Hello Amy. I send my video. Pelase tell my what wee can do?

Sir, we will tast and reply you. Please wait for a while.

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