DS08102E restart and problem record

pawel.smorag · Post time 2018-4-14 14:15:36

Hello, i have DSO8102E
the device often restarts, I need latest firmware version. present 3.2.35 (171131.0)

amy · Post time 2018-4-17 08:47:50

Sir, please give us a video of your problem to study.
And give us your operation steps before the scope restart.

pawel.smorag · Post time 2018-4-17 16:04:45

Hello Amy where i can send this video?

amy · Post time 2018-4-19 11:00:37

pawel.smorag replied at 2018-4-17 16:04
Hello Amy where i can send this video?

Sir, please send to our email support@hantek.com.

pawel.smorag · Post time 2018-4-23 17:50:53

Hello Amy. I send my video. Pelase tell my what wee can do?

amy · Post time 2018-4-25 09:40:47

pawel.smorag replied at 2018-4-23 17:50
Hello Amy. I send my video. Pelase tell my what wee can do?

Sir, we will tast and reply you. Please wait for a while.