DSO4084B Bug report

amy · Post time 2018-1-18 15:13:27

Sir, thanks for your feedback.
Our engineer is modifying, please wait for a while.

amy · Post time 2018-1-20 09:16:33

xyz replied at 2018-1-19 16:22
Thank you for your fast reply.
Where can i find firmware change log?
It would be easier to check bug ...

Sir, sorry, we don't provide the change log.
We will upload the latest firmware on our website: http://hantek.com/en/ProductDetail_3_12166.html

amy · Post time 2018-1-26 16:55:45

xyz replied at 2018-1-26 01:18
Here are some other bugs thai i found:

Sir, teh firmware has not been updated yet. Please wait a moment.

amy · Post time 2018-2-2 16:59:53

xyz replied at 2018-2-1 02:54
And another bug with the trigger... To see the problem i sugest to use some short single pulse signa ...

Sir, there is a new firmware for update.
Please download in this link: http://hantek.com/en/ProductDetail_3_12166.html

amy · Post time 2018-2-12 10:53:31

xyz replied at 2018-2-10 18:29
Hello. I was trying to reply earlier but i couldn't login on the forum for almost a week, and actual ...

Thanks for your feedback.
We will modify it, please wait for a while.

amy · Post time 2018-4-4 16:50:59

xyz replied at 2018-4-2 17:10
Hello, here is some feedback to the latest update, and some new bugs found.

Sir, thanks for your feedback.
We will test and reply you. Please wait for several days.

amy · Post time 2018-4-25 10:02:46

xyz replied at 2018-4-2 17:10
Hello, here is some feedback to the latest update, and some new bugs found.

Sir, sorry to reply you so late.
These bugs had been modifyed.
Please download in this link: http://hantek.com/en/ProductDetail_3_12166.html

amy · Post time 2019-3-16 16:36:12

_xyz_ replied at 2019-3-15 00:19
Hi Amy. It's been almost three months without any information/update. Did you decide there is no bug ...

About this bug, that is normal.
"Mem depth >4K, trigger mode normal. Connect probe to any periodic signal and set trigger level to the middle of the signal. Now move trigger level above or below your signal and use horisontal position knob. Signal i cutted. Just like in the first post that i wrote in this thread."

In normal mode, when the signal is triggered, the oscilloscope reads one frame of data from the FPGA, and does not read all the data.
In the trigger gap, the FPGA has been re-collected, and the oscilloscope can not read the remaining data. So when you move left and right, the oscilloscope always shows a frame waveform.
It is recommended that you set the trigger mode as a single trigger.

amy · Post time 2019-3-19 11:42:37

xyz replied at 2019-3-16 19:29
Thank You Amy for info. What about horizontal position knob and trigger position knob issues?

Sir, the knobs should be broken. Please contact your seller to get a new keyboard.