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Hantek 6000BD SW Issue

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Post time 2018-1-13 22:11:52 | Show the author posts only Reply Awards |Descending |Read mode
Edited by QMESAR at 2018-1-14 21:25

Dear Hantek Team,
I have received my 6254BD PC scope and I am very happy with it however as in the case of my 1008C the Software does not size correctly as you will see in the attatched screen prints.
on my one PC(15.7" screen) it is fine I can access all the buttons on the side panel for the DDS ,on my PC which I use for traveling and abou work (13" screen ) I can not acces all the buttons in the
Side panel for the DSS.

Then I would like alos to ask that you consider to add the CC65 and CC650 Current clamps as probes in the 6000 Software (this is available in the 1008C Software ) Please this is a very important and handy feature
when working with AC and 3 phase motor controllers and Circuits ,I now have to manually calculate the current against the controller PWM signal .
last is it possible to change the Channel trace colours? somehow I did not find any description about iot in the manual

The screen print of the Software on my 13" WIN 10 machine ,Thank you for looking into this issue














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Post time 2018-1-15 09:47:12 | Show the author posts only



Sir, what is the version of the software you userd?
Please register a username and login to download the latest software to use on our official website:
http://hantek.com/en/ProductDetail_2_10164.html

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 Author| Post time 2018-1-15 13:54:07 | Show the author posts only
Hi Amy.
Thank you I have a Login for download pages,I have verious Hantek Instruments.
I will down load the SW again and try,
I would like to recommend Hantek to please add the version Number next to the Download as with out version numbers nobody looking at the
product page realize that there is a new Version.
I looked yesterday and then I thought I have the lates which is 2.1.34 downloading it now shows 2.2.36 .Please show the version number of SW on
the download page then Nobody will suffer because of it  I would have seen yesterday there is new SW


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 Author| Post time 2018-1-15 14:31:25 | Show the author posts only
Edited by QMESAR at 2018-1-15 22:09

Hi Amy.

Thank you very much that the team has included the CC XXX current probes this is great and very nice feature in the SW now.
I am sorry to report that the sizing problem is still in the SW,see attached screen prints it is hard to see what the scaling for each probes is and also the side panel can not be resized as shown in the previous post.

Please make the side panels that they can be resized by the user that we can adjust the size untill we can see all the buttons and probes on our PC screens.
Thank you again for the CCXXX probe addition to the SW.



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