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hantek dso 8060 not booting

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Post time 2018-1-7 10:37:10 | Show all posts |Read mode
Hello,
I have an hantek dso8060 unit for about 3 years.
It worked fine for 2 years, then i stored it in it’s bag for about 1 year.
Before storage i removed the battery (which i can’t find anymore).
2 weeks ago i tried to power on the oscilloscope.
I plugged in the adapter(original one) It powered up, but it was freezing and lagging.
I turned it off
Then i tried to power it back and it never powered up ...
It beeps when you press the power button, but nothing more. After about 10 seconds i can hear a little “click” inside and nothing more.
I know the unit it’s out of warranty but i would like to fix it if possible.
The power adapter outputs 9.3v (no load) and 8.5v when the unit tries to boot.
I looked inside and visual i can’t see anything damaged...
The input diode was shorted ss32 (mic) but that didn't fix my problem...

here is a video with a simillar problem:
https://www.youtube.com/watch?v=4Hazxvf6R-U

Thank you very much!

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Post time 2018-1-12 10:15:15 | Show all posts



Sir, it should be the hardware or firmware fault. Please try contact your seller to return factory for repair.
If you can't contact him, please contact me again.

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 Author| Post time 2018-1-12 23:28:34 | Show all posts
Edited by justin at 2018-1-13 23:49

Hi there,
I can't find the seller contact, it was bought long time ago. Can i return it directly? thank you! Any idea about the costs?
OR
Can i buy only the mainboard from you?
Thanks!

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Post time 2018-1-18 10:39:10 | Show all posts
justin replied at 2018-1-12 23:28
Hi there,
I can't find the seller contact, it was bought long time ago. Can i return it directly? t ...

Sir, you can send it to us for repair directly.
But you need to pay the freight form China to you.

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Post time 2018-2-12 08:05:57 | Show all posts
justin replied at 2018-1-12 23:28
Hi there,
I can't find the seller contact, it was bought long time ago. Can i return it directly? t ...

I know that circuitspecialists.com sells the Hantek line -- perhaps they could help.
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