Why nobody Help me...?????

Prabath

I have posted 2 time before about my New Hantek 6074BE scope ...?

i dont see much support for 6074BE model and nobody helps me...

it has unstable triggring for even clean signals ..? and Channels show random noise..?  i am suspecious that my unit might be a Clone...


Comon hantek agent contact me...?

Prabath

Hi i am  iATN forum member... (World Largest Automotive repair forum)...i have chosen 6074BE model for car repairs...also to introduce the affordable 6074BE to iATN members   ...but 6074BE disappointed me..

See my the videos... https://www.youtube.com/channel/UCP4BXIU7iIJkbeP6WyZZq_g

Major problems are
1) Unstable trigger....?????????
2)Random Noise in some channels 60mV to 314mV..?(this could be internal A/D noise having a relay switch instead of digital switch is  also bad)
3) Too many software Bugs..

Thank you in Advance..

Prabath

amy replied at 2017-11-21 11:13
Sir,
About the trigger problem, please give me the actual parameter of your waveform. The best gi ...

iIt was simple injector waveform engine was at idle 750RPM

Thanks....

Prabath

Hi amy...i Changed the trigger to normal still no improvement.... Here is the noise video  https://www.youtube.com/watch?v=TBekYlAaqa8
Thanks..

Prabath

Hi Amy..Those are called software & hardware Bugs.... please fix them...

What to do for 312mA Deviation error it is a big problem with amp clamp..

Also trigger is very unstable need a better software routines

Other thing is how can i select record length greater than 4K...?

Thanks..

Prabath

What happaning  here it behaves wired and freeze  http://www.fastswf.com/BaUh27Q

Prabath

First of all, for triggering problems, please change the trigger mode to normal, and then send us video to study.

Here is requested trigger video  http://www.fastswf.com/c56dSXw

Prabath

About the deviation error, Would you please confirm the oscilloscope or the current clamp?

deviation error 314mV i see it when nothing connected...

The software freeze: I don't know how you operate it, and then it crashes.
I don't just need results. I also need how to crash.

I does not crash i can click unclick buttons, menus,radio buttons..it just wont execute intended actions it supposed to do...? See the video carefully..

Thanks..






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Prabath

About the deviation error, Would you please confirm the oscilloscope or the current clamp?

When nothing is connected i see this..?


How to use  Buffer recording greater than >4K for storing
http://www.fastswf.com/3epE3bc

Thanks..

Prabath

About trigger..

This is a scope for car repair right....? It was low frequency signal and it was just Car engine coil firing at idle ...

its seems this scope does not have better edge triggering hardware built in this scope... there is also  tick tick tick noise coming from inside the scope..(this is not a concern for me but the unusable trigger is)

Becasue of  random 314mV noise how do i replace my scope..? i have brought it few week ago from aliexpress.. my serial is 641004141

Thanks..