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CH1 Stop measuring Hantek DSO1200

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Post time 2017-11-13 21:58:46 | Show all posts Reply Awards |Descending |Read mode
Hi my name is Jose,
I have an oscilloscope Hantek DSO1200. I was measuring with my oscilloscope and suddenly stop measuring and the signal line began appears on the top of the screen. I checked the system setting, reset the device and it continous with the same problem. The channel 2 works perfectly but not CH1.
It seems that it's an electronics failure... How can I solve? What kind of checks can I do?
I attached a pic with the osccilloscope measuring. Thanks so much a greeting.

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 Author| Post time 2017-11-15 01:45:07 | Show all posts
Hi,
thanks so much for your answer, I'll try it!!
A greeting

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 Author| Post time 2017-12-7 20:41:45 | Show all posts
Hi again,
I'm looking for the chip and I can't find it. Do you know where can I buy it?
Thanks so much.

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 Author| Post time 2018-5-14 23:06:05 | Show all posts
Hi!
I replaced the chip U30 SST5912LF and it works! but the channel offset changed, 600mV on top. Do you know if can I adjust it?
Thanks so much, a greeting.

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 Author| Post time 2018-5-15 15:10:01 | Show all posts
Ok, I uploaded a youtube video in the following link. https://youtu.be/Npw5flnQvqg
Thanks so much.



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 Author| Post time 2018-5-25 14:42:49 | Show all posts
amy replied at 2018-5-15 16:26
Sir, did you do self calibration after you replace the chip?
If not, please disconnect and probe a ...

I tried that and now it works perfectly! It was solved.
thanks so much for your help!
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