6074BE not recognised

hoswmph · Post time 2017-9-20 01:32:16

Edited by hoswmph at 2017-9-20 01:34

Hi

today I was making measurements, all the sudden the software froze and the device was disconnect.
After I reconnected it, it identifies as "Cypress Fx2LP No Eeprom Device" - no chance to load the Hantek driver.
I'm using Windows 7 pro...
Any hint how to solve this?
Thanks

amy · Post time 2017-9-25 08:56:39

hoswmph replied at 2017-9-25 01:37
I didn't get any email from hantek...

Sir, is this your email? I have replyed you twice. Please check.

If you still don't receive my email, please check your email setting or use another email to contact me.

hoswmph · Post time 2017-9-25 01:37:56

amy replied at 2017-9-21 15:52
Sir, I have returned you via email yesterday, please check.

I didn't get any email from hantek...

amy · Post time 2017-9-21 15:52:42

Sir, I have returned you via email yesterday, please check.

hoswmph · Post time 2017-9-20 19:43:06

Any experience on the reaction time after reporting the problem?
I really need to get the device going...

hoswmph · Post time 2017-9-20 16:23:52

Thanks, I did so :-)

amy · Post time 2017-9-20 16:02:54

Sir, please send a message to me caiyijun@hantek.com.

6074BE not recognised

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