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Hantek DSO5202BM: A bug that appears when you scroll the waveform horizontally

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Post time 2017-8-6 03:05:42 | Show all posts |Read mode
When the oscillogram is scrolled horizontally (no matter in which direction), the oscillogram is erroneously shifted relative to the triggering point of the trigger. The bug appears only when the "Time / Div" setting is set to "Fine" in the "HORIZ MENU" and then the time sweep is changed (in my case, I reduced the time from 8 ns to 5.04 ns). For example, here is a screenshot of the screen made before I started scrolling horizontally with "HORIZONTAL POSITION":




After scrolling the oscillogram horizontally, the oscillogram shifts relative to the triggering point, which can be seen on the following two screenshots:







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 Author| Post time 2017-11-12 18:40:37 | Show all posts
The bug described here has not been fixed yet, although it's been almost three months ...

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Post time 2017-11-13 11:05:29 | Show all posts
Oleg10011001 replied at 2017-11-12 18:40
The bug described here has not been fixed yet, although it's been almost three months ...

Sir, sorry, I missed your question.
I will reply you tomorrow.

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 Author| Post time 2019-8-14 02:42:47 | Show all posts
Edited by Oleg10011001 at 2019-8-14 03:01
amy replied at 2017-11-13 11:05
Sir, sorry, I missed your question.
I will reply you tomorrow.

amy, a lot of time has already passed, and you still have not fixed the problem indicated in this thread. More than two years have passed... Do I have to wait long?

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Post time 2019-8-14 09:31:07 | Show all posts
The problem was solved long ago.
Download the firmware on this link to update:
http://hantek.com/en/ProductDetail_3_55.html

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 Author| Post time 2019-8-14 17:53:16 | Show all posts
Edited by Oleg10011001 at 2019-8-14 18:17

amy, no, this bug has not yet been fixed. I checked it out. In addition, during the check, I found another bug. When changing the time scan in the direction of 20ns -> 8ns -> 4ns -> 2ns, there are no errors. But if you start to change the time scan in the other direction, you get the following: 2ns -> 8ns -> ... That is, there is no 4ns value.

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Post time 2019-8-15 09:09:50 | Show all posts
I reproduce this problem. But I couldn't reproduce the last problem. Please describe the procedure.

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 Author| Post time 2019-8-15 15:28:22 | Show all posts
Just turn on the oscilloscope. Then set the time scan to 2ns. After that, try increasing this value to 4ns. I have at this step stably instead of 4 ns the value is set to 8 ns...

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Post time 2019-8-16 08:51:02 | Show all posts
Oleg10011001 replied at 2019-8-15 15:28
Just turn on the oscilloscope. Then set the time scan to 2ns. After that, try increasing this value  ...

Yes, I have reproduced this problem.
You said the last bug has not beed fixed. But I couldn't reproduce. Please describe the procedure.

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Post time 2019-8-16 13:19:39 | Show all posts
Oleg10011001 replied at 2019-8-15 15:28
Just turn on the oscilloscope. Then set the time scan to 2ns. After that, try increasing this value  ...

Наверное лучше им отправить видео.
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