Hantek 6254BD USB scope probe pp-250 not 250MHz capable

amy

Dear sir, thanks for your feedback.

We will test the PP-250 probe and reply you later.

In addition, about the jitter and store a screenshot, please register a username and login to download the latest software on our official website:
http://www.hantek.com/en/ProductDetail_2_10164.html

If the problem exists, please give us a video to study.

amy

Sir, we have used the keysight oscilloscope MSO-X 3054A and FLUKE5500A multifunction calibrator to test the PP-250 probe.
The input signal is 25MHz and 125MHz @2Vpp.
The test results are as following pictures.



In addition, please give us a picture about your connection mode.

amy

We have test the bandwidth of the PP-250 probe, and the bandwidth is greater than 250MHz.



I'm not sure whether there is something wrong with the probe, please give us some pictures of your connection.

amy

Sir, we are trying to verify the bandwidth of the probe.
But we can't judge whether your probe's bandwidth is not enough or it's out of order.
So we would like to see your connection method.

amy

CarelMinnaar replied at 2018-3-18 06:31
I got exactly the same problem in both probes I got with my scope. It seems the Hantek probes break  ...

Sir, please contact your seller to replace the probe if the probe is damaged.