DSO3000A_Help!

Andrey197xxx

Not installing the update dso3kb_20161204_LA.up_ Tried it with multiple flash drives prepared strictly according to instructions. Very hope for Your help!!!

amy

Sir, please input "UP" not "*UP" in the box.

Andrey197xxx

Thank you for your attention! For You I did it again.The result is the same! In addition, reports that I worked for previously Your recommendations for another author. Also found IOLibSuite_17_3_21412_2 ( after the failure of the Firmware installation at _17_2_20818_0).In all attempts the same error(same code).!???

amy

After input "UP" in the box, please click "Send Command" to try.

Andrey197xxx

Hello again! I tried again(did it earlier). The result as always is always negative.!

Andrey197xxx

Additionally misleading.A beep from the unit (device) sounded,svetodiody on the front panel of the oscilloscope blinked. But the result in Monitor IO and Connection Expert remained as before negative!

Andrey197xxx

I beg You to pay attention! I run the software on your computer DSO3000A. Once the connection is established computer with the oscilloscope in the image, independently changes the name to DSO3000B. I said the badges are red with a brush.???

amy

Sir, from the pictures you uploaded, the update has been successful. You can inoput "system:version?" in the box and click "send & read" to check the version.

I don't understand what you mean about "negative". If it is the difference of the model, that will not affect the use.

If you need, we can give you a new firmware to change the model. Please give me the model of yours and send a massage to me (caiyijun@hantek.com).

Andrey197xxx

Дорогой друг! В нашем случае error=негативный= отрицательный= плохой=негодный результат.
Dear friend! In our case, error=negative= negative= bad=useless result.
Dear friend! In our case, error=negative= negative= bad=worthless result. (негодный результат).
Дорогой друг! В нашем случае, ошибка=негативный= отрицательный= плохой=хреновый результат.
I think it's the imperfection of the Internet translator !!!
Я думаю что это несовершенство интернет переводчика !!!

I have not found in the Connection Expert fields query functions "SYSTEM:VERSION?". There is only "SYST:ERR?". Give detailed information where to look, what to press, I already know.
Я не нашёл в полях Connection Expert функции запроса "SYSTEM:VERSION?". Имеется только "SYST:ERR?". Дайте подробную информацию где искать, что нажимать я уже знаю.

Ahead of Your reply, I attach some pictures with notes red brush.
На опережение Вашего ответа прилагаю несколько картинок с пометками красной кистью.

Andrey197xxx

Hello friend. I hope my questions will help You to sell the highest quality product at an affordable price for the consumer ! What worries me most is the consistency of the parameters of the product characteristics declared by the manufacturer,to which I was guided when selecting your product!. For this reason, any errors in the IO Monitor to be definitely not be! In addition, the bandwidth and sampling rate must match. And I highly doubt they match! I enclose pictures which worry me.