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Problems installing 6022BL on Windows 10

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11#
Post time 2017-7-31 12:56:06 | Show the author posts only
Hi,
I've just receive a Hantek 6022BL, after install software and updated driver on windows 8.1 pro 64bit, it seem work properly well except Ch. coupling . I try to follow instruction on page 28 of user manual, changing DC to AC  but it can't be changed (the button displayed gray colour ). please give me some advice.
Thks,
Joongmeng

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12#
Post time 2017-8-10 10:00:58 | Show the author posts only
Sir, the Hantek 6022BL just has DC coupling.
http://hantek.com/en/ProductDetail_2_153.html

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Post time 2017-10-19 23:24:26 | Show the author posts only
Wow, i just bought an Hantek6022BL, and like all the people on Windows 10 here. mine is not working. The driver didnt even install. And when i do it manually (downloading the one that has been mentionned here by Amy), Windows even said that the driver is not even corresponding to the "unknown device". i hope I will receive a valuable answer from Hantek today. i was in an emergency prototyping and i wanted a fast plug&play oscilloscope. Please make the claim true (it is written on your box).

Thanks for your understanding. I have to make that work today.

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14#
Post time 2017-10-19 23:56:18 | Show the author posts only
Edited by PhilippeGer at 2017-10-19 23:58

Amy, i just tried to install on windows 7 too. i have the very same problem. Windows can not install the driver for this product

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Post time 2017-10-20 09:30:12 | Show the author posts only
HI , i need a fast answer on my problem here. and please dont tell me to unsinstall for the thousandth time the driver. It is not installing at all.

I need urgent help.

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Post time 2017-10-20 10:04:41 | Show the author posts only
Sir, please press the H/P button to open the device and update the driver again.

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