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Author: jilcm
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OSCILLOSCOPE 3064

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21#
Post time 2016-10-31 10:03:25 | Show the author posts only
Jesus replied at 2016-10-31 00:39
can you tell me how much it costs to repair it?

Can you contact your seller?
We can repair it free of charge but you need pay all the freight from China to you.

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22#
Post time 2017-4-8 14:53:31 | Show the author posts only
Amy seems very wrong not to answer my emails.
And now that I send the videos to see the malfunction of the oscilloscope does not answer my email.
I sent the oscilloscope for repair to pay 35 euros to send it and you returned the oscilloscope without repair.
Hantek's after-sales service leaves much to be desired
As they have the misfortune to touch a device in bad condition they do not repair it

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Post time 2017-4-10 17:08:27 | Show the author posts only
We have repaired it correctly and incoming test, now your scope can be connected to your computer correctly.
The damage may be caused during transportation.
I have contacted you via mail.

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24#
Post time 2017-7-2 22:40:21 | Show the author posts only
Send the hantek 3064 oscilloscope to repair it. For the second time .
The osciloscipio still does not work, they did not repair it.
I have been cheated a second time you are thieves

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Post time 2017-7-3 08:16:42 | Show the author posts only
Sir, I'm sorry to trouble you. Please send a video to my mail caiyijun@hantek.com.
I will reply you.

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26#
Post time 2017-7-4 04:55:09 | Show the author posts only
I've sent the oscilloscope twice. For sending it I was charged in post 80 Euros.
You're not fooling me anymore, you're a fake

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Post time 2017-7-4 08:46:15 | Show the author posts only
Dear sir, we really want to solve your problem.
The last time we have repaired it and replaced the U13.
Please give me the fault phenomenon, is it the same as before?

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28#
Post time 2017-7-6 02:46:55 | Show the author posts only

When I repair a vehicle, I check its operation before handing it over to the owner.
I sent the oscilloscope twice for repair and it continues to malfunction.
One or your after-sales service is very bad or two are lying to me and cheating.
I think they are lying and deceiving me.
I will not spend 40 Euros to send the oscilloscope from Spain. Do not fool me anymore. You are liars















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29#
Post time 2017-7-14 13:55:44 | Show the author posts only
Sir, please give us a video to illustrate the oscilloscope problem.
If it's really our fault, we'll take care of it.
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