Many consumers buying the USB oscilloscope PSO2020 faced with the problem - the declared 96MSa sampling frequency is missing.
HANTEK support refuses to answer how to get 96 MSa.
It's seems like cheating. What are the opinions?
Dear sir, let's start with the fact that in the manual and on the box no written that 96Msa/s working only on 1ns or 2ns. Written is clearly: "96MSa/s Real sample rate".
No clarifications or notes. I'm not a mind reader. If is written 96MSa/a - I want to receive what is promised. I payed for 96MSa/s but not for 48MSa/s.
And what ?! In the manul not written max. sample rate 96 MSa/s with the 1-2ns time/div.
In the manual just written "Max. sample rate 96MSa/s"
Please chek again.
And I want get the promised max.sample rate 96MSa/a.
Best Regards.
PS
HANTEK are liars.
Not very respectable so primitive lie.
Dear sir,
your answer via email was funny. First, you say that this version of the program for specific users. When I asked to give me this version, you said that this version does not exist and screenshots removed from the site.
All this points to the fact that you do not know what do you sell.
Now I'm waiting when you (Hantek) return me the money.
And please replace the manual.