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Аutomatically power off DSO1062b

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Post time 2016-5-19 13:50:13 | Show all posts |Read mode
Hello!
A week ago I bought dso1062b oscilloscope.
It works in two minutes and then power off.
Tell me please, what is the problem?

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Post time 2016-5-19 13:54:15 | Show all posts
Dir sir,
Can the device normal boot now?
Or it works in two minutes and power off, every time?

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 Author| Post time 2016-5-19 14:24:57 | Show all posts
Yes, load properly.
It does not work for a long time and himself is power off.
Maybe some kind of setting?

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Post time 2016-5-19 15:56:12 | Show all posts
ennerx replied at 2016-5-19 14:24
Yes, load properly.
It does not work for a long time and himself is power off.
Maybe some kind of se ...

Dir sir,
Please click "Utility->Shutdown(2/5)->Cancel". It will work normally.


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 Author| Post time 2016-5-19 17:29:27 | Show all posts
Thank you!!
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Post time 2018-10-13 02:10:41 | Show all posts
Hello

I have the SAME trouble BUT NOT FIXED:
The Cancel is not visible, need to select a Time value and then Confirm, before getting the Cancel option.
Whatever I do the tool is always autoshutting after 2 minutes. This means it is nearly unusable, there is no way when you are doing electronics you need to press keys all the time.
Given it is not that fast to restart, and you loose all the current settings.
Is there a software patch ??? This is a bug as the timeout feature is not working as expected in the documentation: whatever time you choose it is always auto-shutting after 2 minutes of inactivity.
My version is brand new out of box:
DSO1062B   sw 2.01.1(170107.0)   hw 1002.10x55558315

Best regards



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