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DSO5102P Black screen issue

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Post time The day before yesterday 08:53 | Show all posts |Read mode
Edited by imagineinspire at 2024-6-11 09:01

Hello,

I recently bought a DSO5102P, I wanted to do a self calibration, the oscilloscope freezes and the screen goes black, when I wanted to restart it,
the screen stays OFF and all the button lights are ON, waiting sometime removed the AC and turn on again, it worked, but about 10 min later when I was working with it,
the system complety freezes again with black screen, but it won't turn on again, the lights are still on.

Is there anything I can do the restore the firmware ? and how to do it without having access to the screen ?

Thank you very much in advance !

Serial Number : T 1G/138 032684

here's the photo of the Oscilloscope :




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