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hantek DSO2D15

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Post time 2024-5-20 08:03:12 | Show all posts |Read mode
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Dear Qingdao Hantek Electronic! I bought a hantek dso2d15 oscilloscope through Aliexpress, which turned out to be faulty.  I am sending a video of the device being turned on,      and please tell me where in Israel they carry out maintenance and warranty repairs for hantek devices.
The machine startup screen is blank.

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 Author| Post time 2024-5-20 08:04:25 | Show all posts


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Please re-connect the wiring of the machine according to the figure below. The white screen may be caused by loose wiring.


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Post time 2024-5-20 21:03:22 | Show all posts
I checked the connections of all cables inside the device, nothing has changed.

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 Author| Post time 2024-5-29 08:45:33 | Show all posts
Edited by Jing at 2024-5-29 08:47
yuribrod replied at 2024-5-20 21:03
I checked the connections of all cables inside the device, nothing has changed.

Dear Sir,
Please check the circuit.

https://we.tl/t-kQIUG6z1Z2

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Post time 2024-6-12 23:59:46 | Show all posts
Dear Mr. Jing! I followed all your recommendations for testing the dso2d15 oscilloscope and reported this on May 27, but did not receive a response. On June 3, I asked for an answer a second time, but still have not received anything. Please answer what should I do next with this oscilloscope. With respect Yu. Brodsky 12/06/2024   

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 Author| Post time 2024-6-26 15:52:00 | Show all posts
yuribrod replied at 2024-6-12 23:59
Dear Mr. Jing! I followed all your recommendations for testing the dso2d15 oscilloscope and reported ...

Dear Sir,
Please provide the serial number of your machine on the back of the machine. It may be due to screen damage causing a white screen.

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Post time 7 day(s) ago From the mobile phone | Show all posts
I bought 2c15 oscilloscope from toolworld when i try to use waveform generator it showing signal source not supported and i  have updated the firmware then also the same showing whats the solution?

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Post time 6 day(s) ago | Show all posts
rajeshchennanad434@gmail.com replied at 2024-7-18 00:25
I bought 2c15 oscilloscope from toolworld when i try to use waveform generator it showing signal sou ...

There is no waveform generator for DSO2Cxx model. Please perfer the manual or specification.
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