DSO4104C does not boot - stuck on QR code screen

Nick-123 · Post time 2024-3-31 15:56:38

Dear Sirs,

I need your kind help with DSO4104C oscilloscope (brand new, not used) that cannot boot up and stucks on the QR code screen.

Already published instructions from the thread

https://www.eediscuss.com/forum.php?mod=viewthread&tid=14831&fromuid=26055

Copy the Code

did not help and the situation is a loop without exit. This is a serial number of the device, please provide instructions on how to manage this situation

CN2216002008167
Thank you.

ying · Post time 2024-4-17 13:48:35

Please try to recovery system for your device.

khanzain · Post time 6 day(s) ago

The DSO4104C oscilloscope stuck on the QR code screen, is likely experiencing a firmware issue. Follow the instructions provided in this thread: to reset the device and resolve the booting problem. If the issue persists, contact the manufacturer's support for further assistance.