Please select To the mobile version | Continue to access the desktop computer version

Electronic Engineer Discuss

Author: CYH2018

hantek DSO2D15

[Copy link]

81

Threads

170

Posts

170

Credits

注册会员

Rank: 2

Credits
170
Post time 2023-2-23 11:47:10 | Show all posts |Read mode
Hello, I purchased a Hatek DSO2D15 from “Instruments and Meters Trading Company” store on Amazon.com. The unit arrived without the power cord identified on the product pages pictures and reviews as it arrived with a European style 220 AC Volt 50 HZ power cord instead of a 120 volt AC power chord . There isn’t even and adapterfor it. The seller’s technical support gave me permission to use a 3rd party power chord which they have ntot agreed to remimburse me on insisting hat the nit will work just fine and there will be no problem. I just want to check with Hantek that using a using a third party power supply will not void the warranty on the instrument and as a manufacturer you see nothing odd with this. Ust to note I live in the united states and plan to use only 120V AC with the unit.


Also note, no printed user manual was included with the unit which im not sure if that is standard.

Thank, I would highly value your opinion,
Jonathan Edelman


Sent from Mail for Windows

Reply

Use magic Report

81

Threads

170

Posts

170

Credits

注册会员

Rank: 2

Credits
170
 Author| Post time 2023-2-23 11:57:11 | Show all posts
Dear Sir,


Using a third party power supply will not void the warranty on the instrument.

Thanks.

1

Threads

3

Posts

3

Credits

新手上路

Rank: 1

Credits
3
Post time 2023-2-24 16:14:18 | Show all posts
Hallo!
How can to add Ukrainian Language to firmware?
I can to translate the menu in any text format and user manual too.
Thank You!

0

Threads

3

Posts

3

Credits

新手上路

Rank: 1

Credits
3
Post time 2024-2-21 17:27:27 From the mobile phone | Show all posts
The oscilloscope froze during operation.  Turning it off and on again didn't help.  After initialization is completed, it reacts to the rotation of the control knobs for several seconds, and then freezes.  There is a sound confirmation of key presses, but they do not produce any action.  The oscilloscope was manufactured last year.  How to fix this problem?

0

Threads

3

Posts

3

Credits

新手上路

Rank: 1

Credits
3
Post time 2024-2-21 17:28:46 From the mobile phone | Show all posts
there is no sweep.

0

Threads

3

Posts

3

Credits

新手上路

Rank: 1

Credits
3
Post time 2024-3-12 18:16:41 From the mobile phone | Show all posts
I did not receive a response to either the email or the post in this chat.  So I recommend that you think twice before buying products from this company.
You have to log in before you can reply Login | Register

Points Rules

Dark room|Mobile|Archiver|Electronic Engineer Discuss

2024-4-15 00:58 GMT+8 , Processed in 0.189608 second(s), 20 queries .

Powered by Discuz! X3.2

© 2001-2013 Comsenz Inc.

Quick Reply To Top Return to the list