DSO2D10

Jing

Customer consultation

My Reply:

The power button works. The light is on. There is a waveform after

the channel is connected to the 1KHz terminal.

The twist control knobs are not working (all of them). Everything

else seems to be working.

Turning the system off an back on does not work. This is a brand

new unit and it was working perfectly for about 20 hours. Now the

control dials don't do anything. Could this be fixed with a

factory reset? Is there a way to do a factory reset?

Jing

bsh1tt replied at 2023-3-4 18:10
Where I can download driver for windows 11? Device don't recognize

Dear Sir，
You can download IO from KEYSIGHT official website, see that there is no new IO program for win11.

Jing

bsh1tt replied at 2023-3-10 22:56
thanks of course. But this is a common driver for devices with visa. Windows 11 reports a driver e ...

Dear Sir，
We recommend Windows 10, where Ketsight IO can be used normally and recognize the machine.