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Hantek DS02D10 is not working

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Post time 2022-12-30 10:53:55 | Show all posts



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After pressing the power button, does the button not work directly? Is the light on the button? Is there a waveform after the channel is connected to the 1KHz terminal?

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Post time 2023-1-5 11:52:19 | Show all posts
Customer consultation

My Reply:

The power button works. The light is on. There is a waveform after

the channel is connected to the 1KHz terminal.



The twist control knobs are not working (all of them). Everything

else seems to be working.



Turning the system off an back on does not work. This is a brand

new unit and it was working perfectly for about 20 hours. Now the

control dials don't do anything. Could this be fixed with a

factory reset? Is there a way to do a factory reset?


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Dear Sir,
Please reprogram the machine according to the file in the link. Please download the file in time. There is a time limit.
https://www.filemail.com/d/gibiixvwardhzef

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