HDP135V6A Current Display incorrect, need help

4x1dg · Post time 2022-12-19 02:18:46

I have connected a load that operates on 12VDC, the current draw is 34 mA.
Verified that the current is actually 34mA.
the current display indicates 14mA only.
What can I do?

4x1dg · Post time 2022-12-20 15:56:52

the incorrect current reading is when current limit is set to more than 3.0A.

4x1dg · Post time 2022-12-29 15:47:57

If it is not clear, please contact me.

4x1dg · Post time 2023-1-4 20:52:37

Power status CV

1.) Voltage and current settings = 12.00V 3.200A
under load, current display = 00.027A

2.) Voltage and current settings = 12.00V 2.000A
under the same load, current display = 00.036A

4x1dg · Post time 2023-1-12 17:55:11

178178 replied at 2023-1-9 09:14
Hello, please contact us by email:
，
If possible, expect to get a video of what you are doing and ...

Hello, I have sent a video by email as requested