HDP135V6A Current Display incorrect, need help

4x1dg · Post time 2022-12-19 02:18:46

I have connected a load that operates on 12VDC, the current draw is 34 mA.
Verified that the current is actually 34mA.
the current display indicates 14mA only.
What can I do?

4x1dg · Post time 2022-12-20 15:56:52

the incorrect current reading is when current limit is set to more than 3.0A.

4x1dg · Post time 2022-12-29 15:47:57

If it is not clear, please contact me.

178178 · Post time 2023-1-4 08:29:13

Hello, please confirm whether the current power supply is in CV mode or CC mode. If in CV mode, the actual current in the circuit (the current indicated by the power supply) depends on the load status.

178178 · Post time 2023-1-4 09:02:33

4x1dg replied at 2022-12-29 15:47
If it is not clear, please contact me.

Hello, I may not quite understand, could you please describe it in detail? This includes voltage and current settings, load settings, and power status (CC or CV) .

4x1dg · Post time 2023-1-4 20:52:37

Power status CV

1.) Voltage and current settings = 12.00V 3.200A
under load, current display = 00.027A

2.) Voltage and current settings = 12.00V 2.000A
under the same load, current display = 00.036A

178178 · Post time 2023-1-9 09:14:01

4x1dg replied at 2023-1-4 20:52
Power status CV

1.) Voltage and current settings = 12.00V 3.200A

Hello, please contact us by email:
service@hantek.com，support@hantek.com
If possible, expect to get a video of what you are doing and specific data about the connection load.
Thank you.

4x1dg · Post time 2023-1-12 17:55:11

178178 replied at 2023-1-9 09:14
Hello, please contact us by email:
，
If possible, expect to get a video of what you are doing and ...

Hello, I have sent a video by email as requested