Having the same issue with the same scope. Seems to be a chronic issue with these. For some reason the firmware is corrupt and unable to finish loading.
I am hoping Hantek support will help with this as it just stopped booting.
No follow up from support on this issue? From my research, the issue is a corrupt firmware issue that I am hoping can be rectified via a file update procedure from Hantek.
Hope to hear something soon.
Hi, Downloaded the file and extracted to USB thumb drive formatted at Fat32. Ran it through the SD Cardmaker and shorted P5 as directed. It will not recognize the drive. I also noticed that the file you posted is for the DSO5202. Is this the correct version?
I used a dedicated 4g thumb drive. They say SD card in the instructions, but I am assuming it goes into the USB port in the front?
Also, the instructions for setting up the card/drive is very vague.
lggomez replied at 2022-12-4 09:04
I never expected support to be this bad... I will tell anyone to avoid this brand like the plague wh ...
There is no support here. With some of the responses, It makes you wonder if we are being toyed with. Like I said in a previous post, one line answers and irrelevant jargon. Maybe time to just junk the piece of garbage and buy something of better quality. Lesson learned.
Post time 2022-11-15 04:32:47