Mi DSO5102P is stuck on the main screen after initializing with the message "Error: Fpga version does not math with the app!!"
I can not update firmware nor restore anything because there is no way out of this state. Since the power-up, the oscilloscope does not respond to any input
Appreciate any solutions
This post contains more resources
You have to Login for download or view attachment(s). No Account? Register
lggomez replied at 2022-12-4 09:04
I never expected support to be this bad... I will tell anyone to avoid this brand like the plague wh ...
There is no support here. With some of the responses, It makes you wonder if we are being toyed with. Like I said in a previous post, one line answers and irrelevant jargon. Maybe time to just junk the piece of garbage and buy something of better quality. Lesson learned.
So yeah, the support is absolute crap, I'm stuck with a 260 dollar paperweight and don't have the luxury a buying a new one. Email support directed me to the same support poster on this thread with no help of course.
Should have gone the extra mile and bought a quality brand like siglent or rigol, I bet they use at least windows 7 for their support tools
Please can I get support on this. It is unacceptable that an unit with less than 10 uses after months in its box suddenly breaks like this and the only option I get is a software without translation on an OS deprecated 8 years ago
Post time 2022-11-13 20:21:58
Favorites
Shares
Collection
Post time 2022-12-13 15:31:55
Author