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Hantek DSO5102P issue

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Post time 2022-11-8 09:12:22 | Show all posts Reply Awards |Descending |Read mode

Customer Consultation

Hello,
I have DSO5102 fpr ,pre than a year and the scope was working great  until recently.
All of the sudden, the vertical and horizontal position do not work anymore.
I see the signal but can not move up or down nor can I move it left or right.
Also, Volts/Div and Sec/Div doesn;t work, do not change scale.

I tried to upgrade a firmware to the latest, didn;t help.
Let me know what could be an issue and how to fix it.

Thank you,


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 Author| Post time 2022-11-8 09:13:53 | Show all posts

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The keyboard should be fault. Please contact your seller to replace a new keyboard.

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