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Customer Consultation
Dear friends, good afternoon.
I bought an oscilloscope from your brand HANTEK 2C42 through Alliexpres and after a few months it stopped working properly.
This equipment DOES NOT show the green line of the oscilloscope cursor on the display anymore, and the multimeter function is working normally.
I tried to update it, but when I PRESS the power button plus the F1 button, nothing happens and the equipment DOESN'T TURN ON AGAIN.
So I ask for help to solve the problem of my equipment.
Attached are photos with serial number and a photo of the frozen screen when I perform the CALIBRATION routine.
Being only the best considerations for the moment
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Post time 2022-11-1 09:37:02
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Post time 2022-11-5 18:17:14