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DSO5102P don't boot. Boot menu without function

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Post time 2022-10-13 18:35:04 From the mobile phone | Show all posts |Read mode
I have the following problem: My oscilloscope DSO5102P does not boot. It sticks.
After switching on and off the option F1 F2 F3 comes up but I can't press any of these keys. Nothing happens.
If I turn the device on and off several times, it eventually boots up and works normally.
But that rarely happens. My serial number is T1G/138026037
I hope you can help me.
I have uploaded the latest firmware. But the error persists.
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Post time 2022-11-15 16:30:27 | Show all posts
minamipapa replied at 2022-11-13 12:01
hello,
I have a problem with DSO5102P.

contact me by email

I sent you the recovery file.

I did a restore and the problem was resolved.

Thank you very much.

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Post time 2024-5-1 05:30:58 | Show all posts
Hi!
Same issue, DSO5102P, T1G/138 050983
Please help!

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Post time 2024-3-7 02:06:41 | Show all posts
Hello!
I have a similar problem with DSO5102P serial T1G/138 020233.
It won’t boot.
Sometimes it displays a boot menu with F1, F2, F3.
Sometimes just a Hantek picture with a QR code.
It is possible to connect via UART to receive log.
Can you help me?
With best regards, Borjomi

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Post time 2023-12-20 13:05:34 | Show all posts
Hello. My DSO5102P oscilloscope does not boot and only the Hantek logo is displayed on the screen.
If you turn the power off and on again, the menu list appears.
- F1 reboot
- Restore factory settings using F2.
- F3 Refresh recovery partition

I tried all the options F1, F2, F3, but I can't restore the boot.
Serial number: T 1G/138 024270.
Help me solve the problem.
Thank you.

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Post time 2023-12-9 03:11:58 | Show all posts
Hi,
I have not used the scope for 8 months and now it won't boot nor recover. Can anyone help for T 1G/138 044048 sn?

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Post time 2022-11-13 12:01:45 | Show all posts
hello,
I have a problem with DSO5102P.

It won't boot and the screen only shows the Hantek logo.
Then power off and power on again, you will see the menu list.
- F1 Reboot
- Restore factory defaults with F2
- F3 Update Recovery Partition

I've tried F1, F2, F3, but it doesn't boot properly.

The serial number is:
T 1G/138 023928
is.

Thank you.

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Post time 2022-10-18 11:07:32 | Show all posts

Dear Sir,
Please follow the files in the link to restore the backup operation, please download in a timely manner with a time limit.
https://www.filemail.com/d/wibajmrbvsscsdp

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 Author| Post time 2022-10-14 21:43:40 | Show all posts
problem solved by support

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Post time 2024-5-12 19:58:34 | Show all posts
DSO5102P Switched on after some months off, stops boot at Hantek page with QR code...


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