DSO2C15 froze after 2 hours

Davidalfa · Post time 2022-10-1 15:40:20

Edited by Davidalfa at 2022-10-1 15:42

Check your firmware version, that's usually the cause.
For 3000, update to 3102.
For 3200, update to 3202.
Check this:
https://www.eediscuss.com/forum.php?mod=viewthread&tid=16048

Davidalfa · Post time 2022-10-10 02:48:54

Edited by Davidalfa at 2022-10-10 02:50

Try this:
https://www.eediscuss.com/forum. ... 15605&extra=&page=2

Otherwise, send an email to Hantek asking for the Platforn-tools recovery package or read the thread I linked which has all those details.

Davidalfa · Post time 2022-10-11 06:38:26

Sorry Robinzon, wrong link, fixed:

https://www.eediscuss.com/forum. ... id=15605&page=3

Davidalfa · Post time 2022-10-14 03:21:04

Edited by Davidalfa at 2022-10-14 03:22

Congratulations

Yeah, you can clearly see the support they're giving for a device they're selling at thousands... like they were gifts and you couldn't complain.
We don't ask a lot, but at least some support from the vendor.
Random updates, no changelogs, if you're lucky they answer after 2 months.
Seems like the whole project was being done by 1-2 guys in a hurry and no time to sleep.

Now the scope is functional again, ensure to read the FAQ at eevBlog and follow the steps to backup your device and other useful things and tricks.