DSO2D15 awg not complying with spec

dirtmover

Here is your published spec

Amplitude	Output  range	10mV~7Vp-p  (high impedance)
		5mV~3.5Vp-p (50Ω)
DC offset	Range	±3.5  V, high impedance
		±1.75 V, 50 Ω
	Resolution	100  μV or 3 bits, take the greater one
	Accuracy	2% (1  kHz)

This tells me that I should be able to generate a 0 to 5V square wave by setting 5Vpp with 2.5V offset. Your software is preventing me from applying these settings.


How can I get my oscilloscope fixed so that it fully complies with your published spec?

dirtmover

The spec implies we can have both i.e. 7Vpp and ±3.5V offset at the same time. Please fix this so that other prospective customers are not misled.