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DSO2D15 awg not complying with spec

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Post time 2022-7-12 11:31:36 | Show all posts |Read mode
Here is your published spec


Amplitude                                                                        Output  range                                                                        10mV~7Vp-p  (high impedance)                               
                                        5mV~3.5Vp-p (50Ω)                               
                                        DC offset                                                                        Range                                                                        ±3.5  V, high impedance                               
                                        ±1.75 V, 50 Ω                               
                                        Resolution                                                                        100  μV or 3 bits, take the greater one                               
                                        Accuracy                                                                        2% (1  kHz)                               


This tells me that I should be able to generate a 0 to 5V square wave by setting 5Vpp with 2.5V offset. Your software is preventing me from applying these settings.


How can I get my oscilloscope fixed so that it fully complies with your published spec?



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Post time 2022-7-12 19:37:58 | Show all posts



Dear Sir,
The amplitude can be set to 7V when no offset is added. Adding the offset cancels out the magnitude.

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 Author| Post time 2022-7-15 07:24:51 | Show all posts
The spec implies we can have both i.e. 7Vpp and ±3.5V offset at the same time. Please fix this so that other prospective customers are not misled.

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Post time 2022-7-15 22:35:54 | Show all posts
dirtmover replied at 2022-7-15 07:24
The spec implies we can have both i.e. 7Vpp and ±3.5V offset at the same time. Please fix this so t ...

Dear Sir,
OK, we'll take care of that, thanks for the reminder.
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