DSO2D15 awg not complying with spec

dirtmover · Post time 2022-7-12 11:31:36

Here is your published spec

Amplitude	Output range	10mV~7Vp-p (high impedance)
		5mV~3.5Vp-p (50Ω)
DC offset	Range	±3.5 V, high impedance
		±1.75 V, 50 Ω
	Resolution	100 μV or 3 bits, take the greater one
	Accuracy	2% (1 kHz)

This tells me that I should be able to generate a 0 to 5V square wave by setting 5Vpp with 2.5V offset. Your software is preventing me from applying these settings.

How can I get my oscilloscope fixed so that it fully complies with your published spec?

Jing · Post time 2022-7-12 19:37:58

Dear Sir，
The amplitude can be set to 7V when no offset is added. Adding the offset cancels out the magnitude.

dirtmover · Post time 2022-7-15 07:24:51

The spec implies we can have both i.e. 7Vpp and ±3.5V offset at the same time. Please fix this so that other prospective customers are not misled.

Jing · Post time 2022-7-15 22:35:54

dirtmover replied at 2022-7-15 07:24
The spec implies we can have both i.e. 7Vpp and ±3.5V offset at the same time. Please fix this so t ...

Dear Sir，
OK, we'll take care of that, thanks for the reminder.