6254BD program does not run in Windows

brussl1 · Post time 2022-8-19 00:35:04

I use both cable . But problem still. On Device manager have a device but program don't start. When disconnect device program start but when connect again dont work - see Searching device. And red led blink. Can i update some FW ? Even if need to open and use some program device ?

Jing · Post time 2022-8-22 21:45:25

brussl1 replied at 2022-8-19 00:35
I use both cable . But problem still. On Device manager have a device but program don't start. When ...

Dear Sir，
You can email support@hantek.com.

gold · Post time 2022-9-9 07:03:16

I sent an email a month ago (8/7), but there is no response from Hantech
Is there any way to send the scope to Hantech for repair?

Jing · Post time 2022-9-13 14:02:50

gold replied at 2022-9-9 07:03
I sent an email a month ago (8/7), but there is no response from Hantech
Is there any way to send th ...

Dear Sir,
You can contact your seller for repair first. If not, please provide the serial number of your machine.

gold · Post time 2023-8-15 10:02:31

After a long time, I write the final decision
I gave up on repairing the product.
Send an email to the manufacturer, ask the seller,
I've posted here, but no solution has been suggested.
I just installed the program and repeated the uninstall.
If reinstalling the software doesn't work, throw it away quickly.