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2D10 Oscilloscope

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Post time 2022-7-5 08:54:10 | Show all posts |Read mode
This scope has 2022 firware.


The freezes and inability to acquire with autoset,I have movies, 30 MB, I can send.


Regards, Dana.


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Post time 2022-7-5 16:36:03 | Show all posts



Please provide your machine's system information. Utility->System Info.

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 Author| Post time 2022-7-5 17:03:56 | Show all posts
Edited by danadak at 2022-7-6 09:01
Jing replied at 2022-7-5 16:36
Please provide your machine's system information. Utility->System Info.

I cannot add picture or file to give you the information, no icons for file upload or post a picture ?

Serial    CN2212029025011
Software 1.0.2.0.0(220210.00)
Hardware 003.002.001.000.000.000.000.001
Firmware 3204

Regards, Dana.

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Post time 2022-7-7 17:52:26 | Show all posts
danadak replied at 2022-7-5 17:03
I cannot add picture or file to give you the information, no icons for file upload or post a pictur ...

Dear Sir,
Please take a video of your problem and send it to support@hantek.com.

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 Author| Post time 2022-7-8 04:35:29 | Show all posts
Jing replied at 2022-7-7 17:52
Dear Sir,
Please take a video of your problem and send it to .

Email sent.

Regards, Dana.

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 Author| Post time 2022-7-14 16:42:41 | Show all posts
Still no response from Hantek ?


Regards, Dana.

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Post time 2022-7-15 22:38:50 | Show all posts
danadak replied at 2022-7-14 16:42
Still no response from Hantek ?

Dear  Sir ,
Sorry, are you sure you want to send the email? We have not received an email regarding your question here.

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 Author| Post time 2022-7-17 09:03:54 | Show all posts
Edited by danadak at 2022-7-17 09:07
Jing replied at 2022-7-15 22:38
Dear  Sir ,
Sorry, are you sure you want to send the email? We have not received an email regardin ...

I sent it July 7, and today. Here is a copy of July 7 send




Regards, Dana.

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Post time 2022-7-19 00:13:45 | Show all posts
danadak replied at 2022-7-17 09:03
I sent it July 7, and today. Here is a copy of July 7 send

Dear  Sir ,
Sorry, we are sure that we did not receive your email here. Please resend.

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 Author| Post time 2022-7-19 04:45:19 | Show all posts
Jing replied at 2022-7-19 00:13
Dear  Sir ,
Sorry, we are sure that we did not receive your email here. Please resend.

I sent it two times, how many times do I have to send to get to you ?


Regards, Dana.
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