DSO4254C Не загружается.

max8383 · Post time 2022-4-22 13:26:22

Edited by max8383 at 2022-4-22 14:10

Здравствуйте уважаемые коллеги.
На сегодня столкнулся с проблемой, что мой асцилограф, Hantek DSO4254C, перестал запускаться.
После очередного зависания, что произошло в процессе измерения, часто мигала кнопка RUN/Stop, и я его перезагрузил - выключил и включил питание.
После этого, прибор больше не загружается, показывает на экране надпись Hantek и QR-код.В сервисном меню, F2 - > F1 результата не дает, пишет Operation failed.
F3 - тоже самое.
На форуме подобные ситуации находил, путь решения перезаливка ПО (как я понял).
На сайте производителя, для контактов нашел только "service@hantek.com", проблему свою описал с указанием марки и серийного номера прибора.
Ответа никакого не получил.
По тому и решил создать тут тему, может кто то мне сможет помочь.
Жалко прибор выкидывать.

max8383 · Post time 2022-4-22 14:53:44

Everything worked out.
Thanks to the manufacturer.

motorol214@gmail.com · Post time 2022-6-10 07:57:53

Всем привет. Такая же проблема как у автора

motorol214@gmail.com · Post time 2022-6-10 07:58:15

Помогите пожалуйста

motorol214@gmail.com · Post time 2022-6-10 22:44:30

Thanks to all. Works.

st_Alex · Post time 2023-1-4 05:08:24

Hello!

I have oscilloscope DSO4254С with S/N: CN1950002004114. After six month of inactivity I can see only initial screen with QR and lamp testing. Please help to resolve this! Thank You!

Jing · Post time 2023-1-4 11:29:14

st_Alex replied at 2023-1-4 05:08
Hello!

I have oscilloscope DSO4254С with S/N: CN1950002004114. After six month of inactivity I can ...

Dear Sir，
Follow the video below.Please download in time.
https://www.filemail.com/d/zkyjbdmozkfwjkc

st_Alex · Post time 2023-1-5 02:43:12

Jing replied at 2023-1-4 11:29
Dear Sir，
Follow the video below.Please download in time.
https://www.filemail.com/d/zkyjbdmozkfw ...

Dear Jing!

Thank You very much, indeed! This procedure has made me possible to recover oscilloscope and reset it to default settings. But what the interesting thing, it respawned with chinese display. But it is "well known"

chinese characters on the display that denotes language choose and how to choose another language. So, there are only Fracias anв Deutsch language available in addition to Chinese. Unfortunately both of them not my native. I can't find exact manual how to change display and menus to English. I suppose it may be specifig firmware, but no sure. It this case shall I upgrade firmware? Or specific procedure to change language exist?

Many thanks for your usefull assistance!

Jing · Post time 2023-1-5 10:58:21

st_Alex replied at 2023-1-5 02:43
Dear Jing!

Thank You very much, indeed! This procedure has made me possible to recover oscillosco ...

Dear Sir，
Is there only two languages in the language menu of the UTILITY on your machine? Please provide the system information of your current machine.

st_Alex · Post time 2023-1-5 19:41:56

Edited by st_Alex at 2023-1-5 20:14

Jing replied at 2023-1-5 10:58
Dear Sir，
Is there only two languages in the language menu of the UTILITY on your machine? Please ...

Dear Jing,

Yes, after recover procedure only two languages are available. Even Chinese is not available now after first change of language. But I'm defenetely remember there were many of languages available before recover. As I can understand, it is not my own problem here is the same problem description from other customer -https://www.eediscuss.com/forum. ... &highlight=language

The systeminfo of my device is following:

Here is the video of trying to change language on this device https://youtu.be/_NHS1_6OBY0

DSO4254C Не загружается.

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