DSO5102P not starting

zanejg

Hello,
I have a problem with my DSO5102P.

It will not boot and the screen only shows the Hantek logo.
I can then turn it off then power it up again and then it will show a menu listing :
- F1 reboot
- F2 recover to factory default
- F3 Update recover partition

I have tried them all. The last 2 return "operation failed!" after a half a minute or so.

For full diclosure I have not used this scope for quite a few months.

I would appreciate any help I can get.

Thanks

zanejg

Hello,
The serial number is:
T 1G/138 035853

Thanks,
Zane

zanejg

That worked!
Thank you.

Please tell me.
Is there anything I should be doing to avoid this happening again?

Thanks again,
Zane