6074be unconected after a few seconds of use

Jpaul · Post time 2021-11-30 04:15:48

Hi
I installed OS100 foxwell pc Automotive oscilloscope,(6074be) at many machines pc wit W7-W10 version SO. ,but at all the same issue problem

After run ok many seconds, ang whe get started read automotive signals such as inyector pulse or HV secondary ignition tester (using HT25 probe), the device disconet by itself, and sofware show searching device

I dont know if it is driver/firmware or hardware problem

pls support to me

Jpaul · Post time 2021-11-30 04:18:58

As seen, That was tested with both programs (os100/6074BE) , and the same issue

Jpaul · Post time 2021-12-2 07:35:42

hi
I have used red and black USB cable for all test.

The software version 2.2.7. is not avaliable to download in your website

Jpaul · Post time 2021-12-5 01:11:52

pls we require a support reply

Jpaul · Post time 2021-12-12 03:16:03

the device runs ok , after downoload and install the new SW and driver.
thanks for the support

6074be unconected after a few seconds of use

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