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Problem with HDM3065

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Post time 2021-11-26 15:41:12 | Show all posts Reply Awards |Descending |Read mode
Customer consultation

Hi, I have just bought the HDM3065B multimeter, and I need some help:

- I couldn’t register the equipment, because there is no option for multimeters at “Product Sort” in Product Registration page at your site.

- I need instructions of how can I connect the HDM3065B to my computer using network connection. I could not find anything at the manual, and the software has no installation instructions.


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 Author| Post time 2021-11-26 15:43:16 | Show all posts
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Please refer to the following URL to enter the company's official website. There are software and manuals for this product, which can be downloaded by yourself.
http://hantek.com/products/detail/16176

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 Author| Post time 2021-11-29 09:17:04 | Show all posts

Please see the picture above, the picture marked is the multimeter in the product center on the official website.
After installing the host computer, open the icon on the desktop to enter the host computer software. As shown in the figure below, the buttons marked in the figure can be executed on the upper computer, and other buttons can only be executed on the lower computer.


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 Author| Post time 2021-11-29 15:22:26 | Show all posts
MarcoCamara replied at 2021-11-29 11:22
I've installed the host computer, and opened the icon on the desktop to enter the host computer soft ...

Please refresh the official website again, the multimeter has been added in the product registration. Please take a video of your operation and send it to your mailbox. The video content is that after connecting the machine and the host computer, the host computer is not synchronized after operating the machine, or the machine is not synchronized after operating the host computer.

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 Author| Post time 2021-12-1 14:35:18 | Show all posts
MarcoCamara replied at 2021-12-1 05:20
The link to the video:
https://www.youtube.com/watch?v=2WwbujMx8TI
Video of the HDM30654 test.

I have watched your video. Have you tried to install software on other computers to connect, but have you still been unable to communicate? When you only connect USB, please provide the information on IO.
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