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New Hantek 1008C problem

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Post time 2021-11-18 08:56:36 | Show all posts |Read mode
Customer consultation

The software freezes and my laptop will force shutdown everytime I try to use the unit. What can I do ?

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 Author| Post time 2021-11-18 08:57:25 | Show all posts
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Have you tried changing your computer or uninstalling the software and downloading the software again? Is it the same situation? What is your computer system? If it is a win10 system, you can try to download a new updated driver from the following website.
https://www.eediscuss.com/forum.php?mod=viewthread&tid=15772&extra=page%3D1

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Post time 2023-2-8 23:00:41 | Show all posts
Hi!
The same problem I have - just purchased 1008C ,tried on 2 computers - one with win7 64bit, another - win10 64bit, the same problem- Hantek software freezes and after few moments I get BSOD (blue screen of death). All drivers are up to date.

Any ideas?

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Post time 2023-3-2 00:17:07 | Show all posts
OK, as I see Hantek's support works very well

Just update - I connected Hantek 1008C USB cable directly to my PC (usually I connect all Chinese units via USB hub, because I had already burned my PC's USB ports...)  and the problem dissapeared.

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Post time 2023-4-8 07:15:49 | Show all posts
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Post time 2024-6-5 05:50:01 | Show all posts

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ZR1maZ replied at 2023-3-2 00:17
OK, as I see Hantek's support works very well

Just update - I connected Hantek 1008C USB cable d ...

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Post time 2024-6-5 05:52:09 | Show all posts

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ZR1maZ replied at 2023-2-8 23:00
Hi!
The same problem I have - just purchased 1008C ,tried on 2 computers - one with win7 64bit, anot ...

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Post time 2024-6-5 05:53:33 | Show all posts

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Post time 2024-6-5 05:54:24 | Show all posts

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Jing replied at 2021-11-18 08:57
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Have you tried changing your computer or uninstalling the software and downloading the softwa ...

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Post time 2024-6-5 05:58:24 | Show all posts

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Jing replied at 2021-11-18 08:57
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Have you tried changing your computer or uninstalling the software and downloading the softwa ...

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