The software for my 6074bc does not open. Scope(32 bit) is listed in the task manager but the program does not open. I previously had it running but always searching for device. I've tried uninstalling and reinstalling the drivers following other similar posts of this forum, but no luck.Anyone want to help?
Here's a pic of Hardware Ids
The red LED on the scope is flashing
The software GUI appears onscreen for a few seconds and then closes
When the scope is onscreen none of the 4 channel traces are displayed on the scope
Thanks for helping
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Hi - Thanks for helping meI've reinstalled the software and now the program opens and remains open with 4 flat traces
It is searching for device
Both USB cables are connected (red and black)
The device manager lists it as "Unknown USB Device (Device Descriptor Request Failed)"
When I try to update the Driver I get a message as shown in the attached picture
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Post time 2021-11-15 02:49:26
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