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DSO4254C hangs on QR code screen

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Post time 2021-10-29 09:50:16 | Show all posts |Read mode
Hi,

I have DSO4254C with serial number CN1829002001839. I didn't use it for couple of monts. I powered on it yesterday and it did not boot. It hangs on startup screen.

I also tried recovery menu but it didn't help too. F2 option still hangs on QR code screen. F3 option with latest firmware which I downloaded from Hantek website also
fails. I use a 8GB usb stick.

Could anyone provide an older firmware for this device please.

I alse appreciate for any other advice.

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Post time 2021-10-29 15:24:01 | Show all posts
Please download the relevant recovery backup file in the link below and try to recover the oscilloscope.There is a time limit for this file, please download it in time.
https://www.filemail.com/d/ykfzkvmdluqxiar

(This attachment is only for this client's machine. Don't download other machines with problems casually.)



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 Author| Post time 2021-10-29 15:44:49 | Show all posts
I really appreciate Jing. I' ll try it in couple of hours and post the result.

Thank you.

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 Author| Post time 2021-10-29 18:06:47 | Show all posts
It worked like a charm. You made my day Jing. Thank you very much again.

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Post time 2022-4-19 20:20:33 | Show all posts
Edited by max8383 at 2022-4-20 13:08

Можно такой же файл под мою машину?Can I have the same file for my machine?
CN1908002002815



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Post time 2022-6-10 08:18:55 From the mobile phone | Show all posts
Hi. Can I have the same file for my machine?

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Post time 2022-6-10 22:45:06 From the mobile phone | Show all posts
Thanks to all.  Works.

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Post time 6 day(s) ago | Show all posts
Jing replied at 2021-10-29 15:24
Please download the relevant recovery backup file in the link below and try to recover the oscillosc ...

Hello,

please, can I have the same recovery file for my machine? (DSO4254C2008128, SN CN2216002008128. Same symptoms, it freezes at splash screen with QR code during boot, tried everything which I found on this forum,
all links are time-expired.

Thank you very much.
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