USB oscilloscope not working - HANTEK6254BC

Apcr

I just tried what you told me with a 5v 2.4A adapter and it had no effect, the same problem still occurs.
It seems that it is the SPI memory of the FPGA that may be giving a problem because I do not get any response from the FPGA.
The led next to the BNC connectors does not light up at any time. The only thing that lights up is a green LED that is close to the FPGA indicating that it has power.
What I do? Could you send me the binary firmware to try to load it into the SPI memory?

Apcr

Yes, it is all the time on. It seems like it is not controlled by any pin on the FPGA, it is connected to the power rail.

Apcr

In the image attached with this text you can see the pcb of the device, the identifier of the pcb is DSO6XX4    V1.08    20170905

Apcr

Same problem, the update program says that the upload was successful, but it still does not work, the led next to the BNC connectors still never lights up and the Hantek6000 program still does not find the device because it does not respond.
Maybe I could flash the memory physically? In the case that it is also the problem that the updates do not work
I have several tools and surely could do it with a little help
Or do I try something else?

Apcr

I think I can get one of those tools from a friend, can you explain the steps I need to take?
Thank you

Apcr

The DLC9G model (the botton one)