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Post time 2021-8-17 08:29:58 | Show all posts
The LED light is not a power indicator, but a communication indicator.
Please first press down the H/P button to make it in the H position.

Now connect the scope to your computer and refer to this post to install the driver.
https://www.eediscuss.com/forum.php?mod=viewthread&tid=9012&extra=

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Post time 2021-8-18 15:50:04 | Show all posts
After the driver is installed successfully, the indicator will be red.
Is the driver installed successfully?
And please connect the scope to your computer and right click the unknown device in device manager, select Properties.
And give me a screenshot of the Hardware ID as the following picture.


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Post time 2021-8-25 08:23:02 | Show all posts
When you connect the scope to your computer, has a new device been discovered in devoce manager, such as unknown device?

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Post time 2021-8-27 08:46:42 | Show all posts
Edited by amy at 2021-8-27 08:48



1. Please test whether the resistances of 5V point and 3.3V point to ground are short-circuited.  
2. If so, remove D1 and L29, and test whether the resistances of 5V point and 3.3V point to ground are not short-circuited. And then test whether the resistance between the two ends of C29 is short-circuited.
3. If so, the chip U2 should be fault. The model of U2 is CY7C68013A-100AXC. You can try to purchase it on eBay.








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Post time 2021-8-31 09:04:18 | Show all posts

Please test whether there is a short circuit between any two of these four pins.



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Post time 2021-9-2 11:48:59 | Show all posts
Please change the USB cable or computer to try.
If the problem still cannot be solved, please contact the seller to repair it.

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Post time 2021-9-13 17:00:15 | Show all posts
Sorry, we have no better way. It is recommended to contact your seller for return to the factory for repair.
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