DSO2D10 bugs, freeze and so on

Nya

Got new DSO2D10, damn Hantek!

1) 1kHz real signal it shows like 400-500Hz signal with memory depth = 4k, 40k, 400k! And it show frequency of signal like 400-500Hz! What the hell?!
With 4M and 8M memory depth it shown like 1kHz.

Firmware was from 2020,  I updated to latest from website:

Software 0.0.1.1.0 (2021416.00)
Hardware ... .001
Firmware a015

Why last software starts with "0" ?
Why firmware version is "a015", not "3000" or something?

2) I tested it, In menu I've changed:
ACQUIRE > Memory Depth > 4k to 40k.
After that signal line disappeared.
If I select memory 400k and more, DSO is froze.
If restart, there is no signal line and many buttons does not works, and I can't change memory back to 4k. If I try to select 4k, DSO is freezing.
I can't reset it to default - buttons does not work.
Update menu button works and I can upload firmware to the same version 20211416.
After that DSO works, but If I will select 40k memory and more, problem will appear again.

Videos:
https://disk.yandex.ru/i/Egepol8SgHaKew
https://disk.yandex.ru/i/_1pMEfszPhp3XQ

What should I do?

Jing

Please first update your oscilloscope by referring to the attachment in this website. The software is 20210714 and the firmware is 3202. After the update, test whether there are any problems.
https://www.eediscuss.com/forum. ... &extra=page%3D1

Nya

I did it.
Software changed to 0714.
Firmware did not changed, A015.
It did not solved my problem.

I found why I catch freezes. Because you idiots can't test your oscilloscopes just by clicking buttons. You have many bugs in menu and menu conflict with real settings.

Hint for hantek's housewifes: switch Decode mode to Disp: Monitor, then press Decode button to hide Monitor data table, and then try to change Memory depth to >4k. Good luck, idiots.

Nya

So, where my "3202 firmware" is?

Jing

Nya replied at 2021-8-10 20:00
So, where my "3202 firmware" is?

If you still have any questions, please send an email to wangjing@hantek.com。