DSO2D15 freeze

Jing · Post time 2021-8-5 14:24:15

Edited by Jing at 2021-9-2 16:26

Customer consultation

I just received my new Hantek DSO2D15 Digital Storage Oscilloscope.

When I adjust the vertical position knob, the Oscilloscope freezes.
I installed the latest firmware from your site, but this does not fix the problem

Jing · Post time 2021-8-5 15:37:36

Edited by Jing at 2021-8-5 15:41

Reply

Please update to the latest version. Refer to the attachment.

Jing · Post time 2021-8-9 08:45:12

victor.krav replied at 2021-8-5 21:35
Dear Sir
Hi.
I have Model DSO2D15

Please send the relevant video of your operation for us to take a look. Email is wangjing@hantek.com.

Jing · Post time 2021-8-9 08:45:44

Pireus replied at 2021-8-5 22:16
Apparently, unstable synchronization is present for everyone, I also have it and the firmware does n ...

Please send the relevant video of your operation for us to take a look. Email is wangjing@hantek.com.